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How to Find a Good CNC Machine Shop

No matter the specific CNC machining service you need, it’s a must that you choose a CNC machine shop with a stellar reputation. As in any other industry, not all such shops are created equal. Just a little research and it will be easy to see their differences on many fronts, from experience to expertise to pricing and even to customer service. That’s why it’s crucial to do your homework before selecting a CNC machine shop.

Location

The first thing you have to consider when looking for a CNC machine shop online is location. Searching with your zip code is the easiest way you can do this. Proximity helps streamline processes and you can establish a long-term business relationship with the manager or owner.

Industry Experience

Find a shop that has been around for a minimum of 5 years and employs expert personnel. This industry is very competitive. If they survived for half a decade, they must be doing something great.

Client References and Online Reviews

As for client references from your prospective shop, along with pictures of their recent work. Talking to these people lets you in on how the shop handles its customers. On top of that, you will know the quality of work they do. Definitely, pictures will come in handy. Also very important is asking whether the shop was on time and within budget in terms of project completion. There’s no need to throw your time or resources off balance with a shop that couldn’t come up with accurate estimates.

Technology

Cutting-edge technology has allowed CNC machine shops to perform their jobs with greater speed and precision. As a result, turnaround is improved, even for big production runs, and errors and defects are considerably reduced. On the other hand, a combination of old and new machines can also be beneficial. A shop that provides a variety of services must also have a variety of machines to make them possible. Make sure you ask what machines they plan to use for your project and how these function. Keep in mind that the wrong machine can lead to otherwise avoidable delays and cost increases, so it’s really important to clear this out.

Customer Service

Finally, observe how easy or hard it has been to get in touch with people at the shop from your first contact. Are they always around? Are they prompt when replying to your emails or SMS or when returning your calls? How knowledgeable is your project manager? Rapport is very important, especially if you would like to find a shop that you can deal with for the long term. If you don’t like their “attitude,” don’t hesitate looking for another prospect.

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